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3CX - Your Communications System

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.

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Key Facts

600 K

3cx customers globally

80 %

The amount you could save compared to other providers

1024

Simultaneous calls, more than other providers (Dependant on licencing)

110 £

Starting price, per year including full support and service.

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Save on your phone bills, add ons and hardware

Here is a breakdown of why 3CX is the solution for your business:

  • Telephony: Web client and mobile apps for remote working
  • Video: Included in your system, no add-ons needed
  • Live Chat: Talk with your customers in real time via your website or WhatsApp!
  • SMS: Allow your customers to interact with you instantly
  • Integrations: CRMs and Microsoft 365
  • Low Cost: Save on your phone bills, add ons and hardware
  • Flexible: Keep your numbers, choose your phones and your provider
  • Secure: 3CX includes advanced security features
  • Install anywhere: Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM!

Key Features

Here are some of the key features our clients like best

Apps for Android and iOS

  • Make and take calls from anywhere
  • Video Conferencing
  • Instant Messaging and Chat
  • Answer WhatsApp messages
  • Conference Calls
  • Free VoIP calls with your smartphone
  • Encrypted and Secure

WhatsApp Integration

  • Manage WhatsApp messages directly from one platform
  • Messages are logged, to ensure no response violates company policies
  • Staff do not need to give out their personal WhatsApp numbers
  • Chat conversations are logged centrally
  • WhatsApp messages can be sent to a queue of agents to share the load

Call Centre Features

  • Switchboard and wallboard
  • Call Center Reporting – user activity, team queue, SLA and more!
  • Queue Strategies and real-time statistics – round robin, hunt by threes and more
  • Call & Chat Monitoring available for Managers
  • Integration with Microsoft 365
  • CRM integration with popular CRMs – Salesforce, Freshdesk and more
  • 3CX CRM API to develop your own CRM integration
  • Call Recordings
  • Hot Desking
  • Create your own call flows

Slash Costs

  • Decrease your Phone Bill by up to 80%
  • Licensing based on number of simultaneous calls and not extensions
  • Make free interoffice calls and branch calls
  • Free calls to remote workers with web client and iOS / Android apps
  • Use prominent SIP trunks to reduce outbound call charges
  • Use International DIDs & IP Telephony so customers can call in at competitive rates
  • All of these features are as standard, so no hefty add-on costs!
Have a question?

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Drop us a line to get more ifo or to setup a free trial.